Practice Environment
Intake form reviews
Design intake forms to be inclusive of all relationships and genders.
Displayed brochures and posters
Display and make available brochures and posters relating to LGBTIQ+ patients.
Maintaining confidentiality
Maintain confidentiality with each patient.
Written practice policies
Have a written practice policy on anti-discrimination, including issues of sexual orientation, gender identity and intersex status.
Inclusive recruitment / selection
Workforce planning, recruitment and selection, and performance management processes and documentation are inclusive of LGBTIQ+ staff and volunteers
Integrated feedback system
The organisation has an integrated LGBTIQ+ consumer feedback system that ensures continuous LGBTIQ+ quality improvement and planning.
Next Steps
Knowledge & Understanding
Use this strategy to learn more about some of the unique issues facing LGBTI people.
Attitudes
It all starts with attitude. These strategies will help ensure an open and inviting practice.
Communication
The right communication strategy is vital when dealing with potentially sensitive topics. Use these tips to ensure the correct terms are used.