Communication


The organisation effectively promotes and communicates its services to the LGBTIQ+ community

 

Quality Improvement Activity Ideas

Practice Documentation Review

  • Review practice / service documentation that is available for clients to ensure use of inclusive language and promotion of equitable access to your services. This can include review or development of:

    • Practice brochure

    • Practice website

    • Confidentiality Statement

    • Clients Rights Charter


Resources / Training

Practice documentation review:

Developing a client’s rights charter

Sample inclusive practice websites

  • Star Health - see inclusive practice statement in footer

Developing a Confidentiality Statement