Communication

Give choice regarding documentation of next of kin, sexual orientation, gender identity and intersex status in the health record and letters and ensure that information is treated confidentially.

Quality Improvement Activity Ideas

Practice Documentation Review

• Review of practice documentation including forms for intake and documenting sexual history (including options for clients to leave their titles blank).

• Ensure clients are aware of their rights and of how their information is treated confidentially. Consider developing (or reviewing existing) clients’ rights charter and confidentiality statement. 

  NB. This strategy and suggested QI activities link to

• Communication - clarifying pronouns (intake form review)

• Attitudes: facilitating disclosure of sexual orientation, gender, and sexuality (taking a sexual history) AND

• Practice Environment: Maintain confidentiality with each patient