Resources:
Communication

Use gender-neutral words such as “partner” and other inclusive terms to facilitate disclosure.

Resources:

• The Victoria LGBTQI+ Inclusive Language Guide

When taking a sexual history, be aware of the fluidity of sexual expression and the “coming-out” process.

Training/videos:

• HIV Assessing Risk (wavelength free course)

• Sexuality (wavelength free course)

Resources:

• Guide to taking LGBTQI+ Inclusive Sexual History

Clarify the appropriate pronoun and mailing title to be used where appropriate

Training/videos:

• Gender pronouns - get them right

• Here’s why gender pronouns are so important

Resources:

• RACGP Practice Guide LGBTQI+ Fact Sheet (refer factsheets titled LGBTQI+ Client Intake & Data Capture and Communication with LGBTQI+ clients pdf)

NB these factsheets refer to homelessness services and would need amending for GP setting.

LGBTQI+ Inclusive Data Collection with sample intake questions

• Sample Shine SA Client Registration Form

Give choice regarding documentation of next of kin, sexual orientation, gender identity and intersex status in the health record and letters and ensure that information is treated confidentially.

Training/videos:

• RACGP Training Modules

Primary Health Care for Trans, Gender Diverse and Non-Binary People (Module 5 - Creating a welcoming environment)

Resources:

• Sample Shine SA Client Rights

The organisation effectively promotes and communicates its services to the LGBTQI+ community.

Training/videos:

• RACGP Training Modules

Primary Health Care for Trans, Gender Diverse and Non-Binary People (Module 5 – Creating a welcoming environment)

Resources:

• RACGP Practice Guide LGBTQI+ Fact Sheets (refer fact sheet titled Inclusion Policies pdf)

NB these factsheets refer to homelessness services and would need amending for GP setting.